Product Analyst’s main task will be to analyze and develop ChatBots by using in-house tools. The job requires extensive domain research and development of respective data/conversational flow.
- Study the already existing ChatBots in the market and provide detailed analysis of the same
- Develop the in-house ChatBot by improving its efficiency using the in-house platform
- Maintenance of the in-house ChatBot deployed at the Client Site by monitoring its performance via. analyzing the database of the chats
- Client Interaction to understand the required changes to be made in the in-house ChatBot
- Execute necessary improvements on the in-house ChatBot as per the Client requirements.
- Good analytical abilities and logical thinking
- The ability to conduct market research
- Excellent writing skills to prepare detailed data/conversational flow
- Ability to synthesize complex data into actionable goals
- Critical thinking skills to recommend original and productive ideas
- Must be efficient in handling/working on technology-based tools