PinnacleWorks follows the best industry-standard practices so that every data is confidential and secured. Also, there is an MoU, which is signed to bind the company to maintain data privacy.
Once your account is approved, you may choose and run your campaigns any day and time. But since all the calls made are governed by the TRAI norms, outbound calls can be made only till 8 PM. For inbound calls,
Marketing calls are promotional calls that are placed to promote a product/service/brand, etc. While Transactional calls are those calls that are placed with user consent to remind them about their upcoming payments/appointments or a confirmation call about the service they
Yes, the outbound calls can be made to DND numbers. However, it will be applicable only for transactional calls.
We have 1000+ series of numbers issued by our telecommunication partners. The calls will be placed using those DID numbers. After every 30 calls placed, the DIDs changes, and there is a different number via which the next set of
Yes, you may use your own DIDs for calling. However, you can only avail of this feature if you have subscribed to the enterprise license model.
SuperBot is also offered under the enterprise licensed model in which the whole system is deployed locally in your in-house servers. For further queries or details, please connect with our sales team at email@example.com.
The SuperBot Platform easily auto-scores and classify the calls under different labels such as hot, warm, cold, etc., based on the data inputs received during the conversation.
Absolutely Yes! You can run as many parallel campaigns as you want.
Oh! We are sorry for that! But don’t worry in your rejection email our team would have specified the reasons for rejection.You just need to update those details and request again. In case of any further assistance required, you may