E-Commerce

Reduce Cart Abandonment, Increase Customer Retention as well as enhance your Customer Experience. Do all of it by hiring just one single  voice agent which can cater to all your inbound and outbound calling needs. Experience the world of AI while addressing all your calling needs.

Why SuperBot is required!?

To Reduce Cart Abandonment

60% of the new as well as repeat customers leaves the cart abandoned. As per a research by Inc42 re-engagement leads to 23% abandoned cart recovery.

To decrease COD Order Cancellation

While COD orders are convenient for the customers, at the same place the cancellation of such orders creates a vulnerable loss to the seller, increasing the unnecessary operations and logistics cost. .

To Improve Customer Experience

As per a recent survey done by Gupshup over 60% of D2C consumers believe that IVR calls leads to a bad customer experience, because of long waiting queues and limited options available to choose from to get assistance with.

To facilitate On-Call Order Placement Service

Mostly, the customer is willing to buy the product but due to complicated order placement procedures, ends up not placing the same. SuperBot simplifies the process by offering the on-call order placement facility. Here’s how it becomes convenient for both customers and the delivery brands.

To Increase Customer Retention

Customer Retention accounts for 80% of the revenue at a 5x lesser acquisition cost. But with increasing competition, it has become very difficult for the brands to retain their customers.

To Collect Timely Feedbacks

Current method of feedbacks relies upon the customers completely to open a web link & share their feedback. This doesn’t allow brands to collect feedbacks from most of the customers.

How SuperBot is addressing these challenges

To Improve Customer Experience

As per a recent survey done by Gupshup over 60% of D2C consumers believe that IVR calls leads to a bad customer experience, because of long waiting queues and limited options available to choose from to get assistance with. Here’s how SuperBot is upscaling the same.
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To Increase Customer Retention

Customer Retention accounts for 80% of the revenue at a 5x lesser acquisition cost. But with increasing competition, it has become very difficult for the brands to retain their customers.

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Experience the Sample Audio

Customer Support Automation

To Reduce Cart Abandonment

60% of the new as well as repeat customers leaves the cart abandoned. As per a research by Inc42 re-engagement leads to 23% abandoned cart recovery.
sound wave

Experience the Sample Audio

To Decrease CoD Order Cancellation

While COD orders are convenient for the customers, at the same place the cancellation of such orders creates a vulnerable loss to the seller, increasing the unnecessary operations and logistics cost. . But SuperBot can eradicate it all by-
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Experience the Sample Audio

Customer Support Automation

To facilitate On-Call Order Placement Service

Mostly, the customer is willing to buy the product but due to complicated order placement procedures, ends up not placing the same. SuperBot simplifies the process by offering the on-call order placement facility. Here’s how it becomes convenient for both customers and the delivery brands.
sound wave

Experience the Sample Audio

To Collect Timely Feedbacks

Current method of feedbacks relies upon the customers completely to open a web link & share their feedback. This doesn’t allow brands to collect feedbacks from most of the customers.
sound wave

Experience the Sample Audio

Best Conversational AI Platform
voice Conversational AI

To Build an Omni Channel Presence

With the increasing competition, it has become necessary for the brands to reach their customers across multiple channels to build their brand recall value and boost their revenue.

The Benefits of using

SuperBot

Completely Automated & Standard Process, leading to less spent on training and infrastructure cost.

SuperBot

Upto 23% decrease in cart abandonment leading to a boost in ROI

SuperBot

High Customer Retention because of strategic & automated voice based drip marketing.

SuperBot

Higher Customer Satisfaction and Brand Value due to 24X7 Support

SuperBot

Zero Dependence on Humans and hence eradicating all the errors associated with human limitations

SuperBot

Timely collection of Feedback leading to regular improvisations for better customer experience.

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