The New and more Advanced SuperBot 5.0 has arrived!

Superbot 5.0 is now live with the new and exciting features, making it a must have for all the businesses planning to boost their revenue while reducing their infrastructure and training costs. In this read, let us take a look at some of the new & interesting features of SuperBot 5.0 which makes SuperBot the…

5 facts that would encourage the healthcare industry to make a shift toward providing better and more advanced customer service.

Providing good Customer Experience has not been the top priority for the healthcare industry in the past, but with the realisation of the importance of having a good trustful relationship between the patients and hospitals, the Healthcare industry saw a significant shift toward improving their customer experience, with hospitals adopting advanced customer service practices, here…

The increasing role of Conversational AI in Improving Customer Experience

Did you know that conversational AI has been present since 1966? That’s right! From the time when we were not even familiar with the concept of personal computers, AI had already come into existence. But what is a Conversational AI? In layman’s language, Conversational AI is an AI-Powered Software which is capable of having human-like…

How can Artificial Intelligence be used to improve the Education Industry?

Today technology has impacted almost every industry present, and the education industry is no exception. Or is it? In some ways, the education industry seems much the same as it has been for many years. The key reasons being the lack of technology in the education industry. Even after lacking technological advancements, The education industry…

How is Artificial Intelligence helping Businesses maintain Timely Follow-Ups?

According to a study on sales success, it was revealed that only 2% of the sales are made during the first point of contact, which means businesses stand to lose potentially 98% of their sales leads if they don’t follow up. To put that into perspective, out of 100 leads, 98 would be lost just…

Enhancing Customers Journey With The Help Of AI

Knowing your customers is important, and how they make a purchase decision for your product, service, or subscription, is critical. In fact, it’s so critical that marketers tell us that better customer journey visibility would improve their marketing ROI by a staggering 70%.In fact, fewer than 15% of marketers say that they can accurately measure…

Artificial Intelligence for User Engagement: Changing the Business Landscape

In this recent era of Technology, “AI” or “Artificial Intelligence” is the latest buzzword. Almost all the industries, sectors, startups and MNC’s are in a rush to make use of AI to help their business. But, there are questions like How will this thing work? Is it really worth the efforts? What if it doesn’t…