BFSI Industry

BFSI Industry

BFSI

Deliver a satisfying customer experience by automating the BFSI operations – Help your customers get rid of the long waiting queues for their queries and provide them with instant resolutions. Be it auto-reminder calls, 24×7 customer support, or KYC verification, all can be done by hiring one single agent.

  • Cater to 1M+ Calls
  • Attend 10,000+ Calls in Parallel
  • Available in 9+ languages
  • Trained on 1000+ Intents
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Why SuperBot is required

Collecting Information

For mass information circulation and consent collection from the existing customers.

KYC Verification

For undertaking activities like telephonic KYC, Confirmation of New Service Opted by the customer, etc.

Reminder Calls

For placing automated reminder calls depending upon the user activity and interests, for collecting payments, upselling any other service, etc. at mass level

Regular and Timely Feedbacks

To help you collect regular and timely feedbacks from your customers, for improving your services and enhancing your customer experience.

Centralised Platform

To assist you in having a centralised platform with the help of two way API integration to help you manage all your call logs, recordings and transcripts.

Promotional Activities

For undertaking promotional activities at mass level, while making the customers aware about the new services and offers and also in parallel taking their interest confirmation, while addressing their custom queries.

Conduct Surveys

To help you conduct surveys among your existing customers to know their opinion about a recently launched or about to be launched services, etc.

Experience a Cultural Shift

To help you experience a cultural shift like other industries by adapting an AI-Powered Technology.

How SupeBot is addressing these challenges

Voicebot for call center

Pay Reminder Calls

It can pay regular reminder calls to the customers about their upcoming payments, their missing information or due formalities requirement, etc.
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Act as a Virtual Call Center

With the capability of handling 1M+ calls a day, SuperBot can act as your own virtual call centre, where all the incoming calls can be catered 24×7, concurrently, while answering custom queries of the customers.
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Customer Support Automation
Customer Support Automation

Do Promotional Activity

In parallel to attending the incoming calls, SuperBot can also place 1M+ calls in a day to promote any offer or services, while capturing the customer’s interest and auto-scoring them.
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Supports SWE Marketings

SuperBot’s Integrations are advanced enough to trigger an SMS, WhatsApp as well as Email as per the call responses, containing links for the respective actions
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Conversational AI Solutions

Conduct Survey & Feedback Campaigns

It can conduct mass-level survey and feedback campaigns to help you identify the area of improvements and upgrade your brand.
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Conduct Real-Time Telephonic KYC or Fraud Detection

For all the people whose telephonic KYC are required, SuperBot can take care of the same with the help of its advanced automation rules. Similarly real time fraud detection can be done.
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Customer Support Automation
Best Conversational AI Platform

Regular Updates to Customers

With new rules and laws coming into enforcement every now and then, SuperBot can assist in floating it to the masses in 10x less time, while addressing their customer queries and taking their consent.
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Addresses Human Limitations

It can do the job of 1000 agents at once, at zero infrastructure and training cost, 24×7, 365 days with real-time fetching of the required data and no human errors.
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The Benefits of using

SuperBot

Zero Dependence on Humans

SuperBot understands colloquialisms with the help of pre-built intents and doesn’t require any human involvement.

SuperBot

Zero Infrastructure

PinnacleWorks manages end-to-end infrastructural and training requirements of SuperBot

AI Voice Bot

Always Available

No need to worry about missing any calls now. Pay and attend calls 24x7x365 with SuperBot.

AI Voice Bot

Boost ROI

Now, no need to keep a pool of agents. SuperBot does the work of 10K agents alone at 1/10th the total cost, thus boosting your ROI by reducing time, efforts, and cost

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